Community Support

Emergency services discount

Our emergency services staff run toward incidents and accidents the rest of us run away from, missing family events and gatherings with friends to ensure our community is looked after.  It is with this in mind that a $10 discount for 60 and 90 min sessions is offered as acknowledgement and gratitude to the following services:

New Zealand Police, Fire Emergency New Zealand, Wellington Free Ambulance, Life flight staff, and NZ Civil Defence / WREMO

Please advise which service you represent in the booking notes and bring work ID to your first appointment

Health & Fitness discount

As a foundation member of Athletes Village, it is fitting that the encouragement and support be reciprocated.  The AV is so much more than a training facility, it is a place where members become family.  Everyone supports each other on good days and bad, no one is judged and no one is left behind.

For current AV members – $10 discount for 60 and 90 min sessions

Add ‘AV’ with your membership number in the booking notes to receive discount

Southern Cross Health Insurance

Southern Cross Health Insurance clients who have the “Wellbeing One or Wellbeing Two plans” policy with the “Body Care Module” as part of their policy are eligible to claim for massage therapy with a Massage New Zealand registered massage therapist.  A receipt will be emailed to you upon payment for your treatment to enable you to seek reimbursement (if applicable) as soon as possible.
 
Visit Southern Cross at www.southerncross.co.nz or phone 0800 800 181.
 
Disclaimer:  It is your responsibility to confirm that you meet the policy criteria and are eligible for this reimbursement.

Affiliations

Act of kindness for Oncology Massage

Act of kindness is an initiative to provide financial assistance to clients of Relief Body Therapy fund their Oncology Massage treatment.  Sometimes people undergoing cancer treatment are forced to take unpaid leave or stop work completely so they can focus on their health.

Act of kindness facilitates donations that will contribute to the cost of an Oncology Massage.  The donation can be made anonymously or your name and a message can be left.  A note will be added to the Act of kindness wall with the amount donated, clients can select as many or as few as they need to assist with the payment of their treatment.

Promotions

If you have an event or group that would like massage therapy support please send an email with the details for consideration. If successful your event or group will be added to this page.

Privacy

Your personal privacy while receiving treatment and your personal information provided to Relief Body Therapy are a priority.  All records and information is held electronically and is encrypted to protect your personal information.

Prior to each massage session we will discuss your massage requirements and a treatment plan will be agreed on prior to treatment commencing.  

Within the treatment room your personal privacy, dignity and comfort are as important as you are.  The pre-treatment consultation will clarify what state of dress will be most appropriate, and you will be given time to prepare yourself and wait on the massage table for me to return.  Knocking, before I enter the room to ensure you feel safe and comfortable.  I will use draping techniques that will present only the area being treated, so you feel comfortable and warm.

Code of Ethics

Massage New Zealand code of ethics

As a registered member of Massage New Zealand, I comply their code of ethics.  To view this document, please click on the link below:

Oncology Massage Limited code of practice for therapists

As an Oncology Massage Limited certified therapist, I comply with their code of practice for therapists

This document can be viewed by clicking on this link

If you feel that the Code of Ethics has been breached, you are welcome to discuss directly with the your therapist, or you can contact the Massage New Zealand Complaints Officer.

By email: [email protected] 

In writing:

Complaints Officer
Massage New Zealand
PO Box 4131
Hamilton East 3247

You can also make a complaint with the Health and Disability Commissioner, who promotes and protects your rights and receives all formal complaints against health practitioners.

Make a complaint with the Health and Disability Commissioner