Your personal privacy while receiving treatment and your personal information provided to Relief Body Therapy are a priority. All records and information is held electronically and is encrypted to protect your personal information.
Prior to each massage session we will discuss your massage requirements and a treatment plan will be agreed on prior to treatment commencing.
Within the treatment room your personal privacy, dignity and comfort are as important as you are. The pre-treatment consultation will clarify what state of dress will be most appropriate, and you will be given time to prepare yourself and wait on the massage table for me to return. Knocking, before I enter the room to ensure you feel safe and comfortable. I will use draping techniques that will present only the area being treated, so you feel comfortable and warm.
As a registered member of Massage New Zealand, I comply their code of ethics. To view this document, please click on the link below:
If you feel that the Code of Ethics has been breached, you are welcome to discuss directly with the your therapist, or you can contact the Massage New Zealand Complaints Officer.
By email: [email protected]
Massage New Zealand
PO Box 4131
Hamilton East 3247
You can also make a complaint with the Health and Disability Commissioner, who promotes and protects your rights and receives all formal complaints against health practitioners.
Make a complaint with the Health and Disability Commissioner